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Stay Safe from Banking Scams: Recognizing and Avoiding Common Fraud Alerts

  • Jun 2
  • 3 min read

Banking scams are becoming more sophisticated and frequent, targeting everyday people through various channels. Scammers use clever tricks to steal your personal information, money, or both. Knowing how to spot these scams can protect your finances and peace of mind. This post explains common banking scams, how they work, and practical steps you can take to avoid falling victim.


Close-up view of a smartphone displaying a suspicious text message about banking fraud
Woman on her Iphone

Text Message Scam Alert


One of the most common scams involves text messages pretending to be from your credit union or bank. These messages often ask you to verify your account information or click a link to "secure" your account. The goal is to trick you into giving away passwords, security codes, or online banking credentials.


How to protect yourself:


  • Never respond to texts asking for sensitive information.

  • Do not click on links in unsolicited messages.

  • If you receive a suspicious message, call your credit union directly using the phone number on their official website.

  • Remember, legitimate banks will never ask for your password or security codes via text.


Impersonation Scam Alert


Fraudsters sometimes pretend to be credit union employees. They may call, text, or email, pressuring you to provide account details, security codes, or debit card information. These scammers use urgency and fear to get you to act quickly without thinking.


What to watch for:


  • Calls or messages asking for your online banking password or one-time verification codes.

  • Requests for debit card numbers or PINs.

  • Pressure to act immediately to avoid account suspension or fraud.


What to do:


  • Hang up or ignore suspicious calls.

  • Contact your credit union directly using trusted contact information.

  • Never share passwords or verification codes with anyone.


Zelle and Peer-to-Peer Payment Scam Alert


Scammers may claim your account is compromised and ask you to send money to a "safe" account using payment apps like Zelle or wire transfers. They try to convince you that moving your money will protect it from fraud.


Key points to remember:


  • Banks and credit unions will never ask you to transfer money to protect your account.

  • Sending money to unknown accounts can result in permanent loss.

  • Always verify suspicious requests by contacting your bank directly.


Debit Card Fraud Alert


If you get unexpected calls, texts, or emails about suspicious activity on your debit card, be cautious. Scammers may try to get your PIN, CVV code, or online banking details to steal your money.


How to respond:


  • Do not provide your PIN or CVV over the phone or text.

  • Use official phone numbers from your bank’s website to verify any alerts.

  • Monitor your account regularly for unauthorized transactions.


Email Phishing Alert


Phishing emails try to create urgency or fear, asking you to click links to verify your account or reset passwords. These links often lead to fake websites designed to steal your login information.


Tips to avoid phishing:


  • Do not click links in unsolicited emails.

  • Always log in to your account through the official website or mobile app.

  • Look for signs of phishing such as poor grammar, generic greetings, or suspicious sender addresses.

  • Use multi-factor authentication when available for added security.


Practical Steps to Stay Safe


  • Keep your software updated. Regular updates patch security vulnerabilities.

  • Use strong, unique passwords for your online banking and change them regularly.

  • Enable alerts for transactions on your accounts to catch suspicious activity early.

  • Educate yourself and family members about common scams and how to respond.

  • Report suspicious activity immediately to your credit union or bank.


Final Thoughts


Fraudsters continue to evolve their tactics, but the best defense remains awareness and caution. Taking a moment to verify unexpected requests, protecting your personal information, and staying informed about current scams can significantly reduce your risk. If something doesn't seem right, trust your instincts and contact your financial institution directly using a trusted phone number or website.

 
 
 

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After Hours/Mastercard Debit Card:

1-833-933-1681 - Domestic

1-812-647-9794 - International

You can also turn off or report your EFCU Mastercard Debit Card stolen within your EFCU Digital or Mobile Banking account. 

After Hours/Visa Credit Card:

1-800-247-4222

 

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